All situations

We’re so sorry. Here’s where to start.

Grief and paperwork arriving at the same time is one of the hardest parts of loss. You don’t have to do everything at once. Here’s what usually comes first.

Two ways forward. Choose what fits.

Do it yourself

Create your Forward profile

Organize at your own pace, using the action items below as your starting point.

  • Organize documents, accounts, and wishes in one secure place
  • Choose who can see what, and change it anytime
  • Talk with a Steward later if you want to
Create your profile

Your first month is free. Cancel anytime before it ends.

With a Forward Steward · Free

Talk it over with a Steward

Schedule a free meeting with a Forward Steward about after a loss.

  • Talk through your situation with someone who has helped families like yours
  • Leave knowing what to do first, and what can wait
  • No cost and no obligation
Schedule a free meeting

Pick a time that works for you.

Action items you can start today.

You don’t have to do it all at once. Start here.

  1. Step 1: Take care of the immediate needs

    Make sure the home and any pets are looked after, and let close family know. Most other tasks can wait a few days.

    How Forward helps · Keep a shared list so family knows who’s handling what.

  2. Step 2: Request death certificates

    You’ll likely need several certified copies for banks, insurers, and agencies. The funeral home can usually help.

    How Forward helps · Keep track of where each copy has been sent.

  3. Step 3: Find the will and key documents

    Look for a will or trust, insurance policies, and recent statements. If there’s a will, the named executor will usually work with an attorney or the court on next steps.

    How Forward helps · Gather what you find in one place for family and professionals.

  4. Step 4: Make a list of who to notify

    Banks, insurers, Social Security, employers, and service providers. Go at your own pace.

    How Forward helps · Work through it step by step with the Executor Playbook. Open the Executor Playbook

Get the checklist.

A checklist of the first tasks after a death, the documents to look for, and the people to notify.

Tell us where to send it and we’ll email it to you: these action items, 8 documents to look for, questions to talk through, and a contact sheet.